Job title: Retail Assistant – Harrow Shop

Hours:

Pay: £12.21

Location: Harrow

Contract: September 2025- July 2026

Closing date: 28TH April 2025

Please only apply if you are going to be a student for the academic year commencing September 2025. You will only be able to hold one part-time staff role during the academic year so please do not apply for multiple roles. If we feel when you are interviewing/assessing you will be suitable for another role we will flag this.

Job purpose:

As a Retail Assistant at The Corner Shop, you are the face of the store and an expert on our products. Your role is to create a welcoming atmosphere, assist customers efficiently, and ensure the shop runs smoothly.

You will work in a fast-paced environment, interacting with a wide range of customers. No prior experience is necessary, as full training will be provided. This role is an excellent opportunity to develop customer service, teamwork, and retail skills while studying at university.

The role is based at the Harrow Campus, and you may be required to work Monday-Friday (08:30 – 18:30), with occasional weekend shifts when needed

Key responsibilities:

Customer Service & Shop Presentation:

• Greet, serve, and assist customers, ensuring a positive shopping experience.
• Handle customer queries, complaints, and requests professionally.
• Advise customers on offers, promotions, and best-selling products.
• Maintain a clean and inviting shop floor, ensuring shelves are well-stocked and visually appealing.
• Assist in creating promotional displays and merchandising stock effectively.

Stock Management & Manual Handling:

• Unload, sort, and replenish stock in an organised and methodical manner.
• Carry out manual handling tasks, including lifting and moving stock safely.
• Conduct stock checks, date rotation, and quality control to maintain fresh and well-organised inventory.
• Receive, verify, and store deliveries, ensuring correct stock levels.
• Ensure accurate stock holding and recording, reporting any shortages or discrepancies.

Operational Duties & Health & Safety:

• Process customer transactions on the EPOS system (till operations).
• Maintain high standards of cleanliness, following scheduled cleaning tasks.
• Complete and submit relevant checklists, reports, and operational logs.
• Follow all health and safety policies, including safe lifting techniques and fire safety protocols.
• Report any issues, hazards, or maintenance concerns to the Team Leader or Manager.

What is in it for me?

• Truly flexible working - you’ll never be asked to work over a lecture.
• Access to our employability support and development programme
• Access to the employee assistance programme
• Team socials and staff parties
• Appreciation Gifts
• Experience working in a varied and fast-paced environment.
• A fun working environment and great culture– you get to work with your fellow students!